“The bitterness of poor quality remains long after the sweetness of low price is forgotten.” - Benjamin Franklin

Introduction:

Embarking on a concrete coating project is an investment in the longevity and aesthetics of your space. Choosing the right contractor is paramount to the success of this venture. In this blog, we unravel the critical factors that should be on your radar when selecting a concrete coating contractor, and how Golden Concrete Resurfacing addresses each factor. From assessing experience and expertise to scrutinizing portfolios, reviews, and ratings, we'll guide you through the key considerations. Join us on this exploration as we delve into the nuances of product knowledge, warranty terms, communication practices, and safety standards. By the end of this journey, you'll be equipped with the insights needed to make an informed decision and ensure your concrete coating project stands the test of time. Let's dive into the essentials of what you should look out for in a concrete coating contractor.

1. Experience & expertise: Assess the contractor's experience, knowledge, and track record in concrete coatings.

After transforming tens of thousands of square feet of concrete, and working with numerous suppliers, we have seen it all. We know what the best materials, tools, and techniques look like so your project can go smoothly and last for a lifetime.

2. Portfolio, Reviews, & Ratings: Request a portfolio of past projects and research customer reviews and ratings to gain insights into the contractor's reputation and customer satisfaction.

We love showing what our customers think about our work, which is why we have an entire page on our site dedicated to reviews and testimonials, which you can find here. We also have a video library where individuals can find a previous project most similar to their vision and can see what to expect during the transformation.

3. Knowledge of coating products: Ensure the contractor is knowledgeable about different coating options and can recommend suitable products for your project.

While there are many products on the market at different price points that can be used to coat concrete, we’re committed to using the highest quality materials for our installs. From our strong bond primer to our uv resistant topcoat, our three coat system combines the best aspects of different products to give you a result that will not only last, but look great for years to come. Learn more about our most popular 3 coat system here.

4. Warranty & guarantees: Inquire about the warranties and guarantees provided by the contractor for their work.

Transparency is a key part of our brand, which is why we have our exact warranty terms on our website. We have chosen to provide a 3 year warranty for the 3 coat system with less exclusions than a “Limited Lifetime Warranty” so we can truly stand behind our work. View the terms here.

5. Clear communication & transparency: Ensure the contractor maintains clear communication and transparency throughout the project.

Our customers appreciate our combination of automated project reminder texts with the real time communication we provide to make certain there is no confusion on what the project timeline looks like. If delays arise due to weather or other unforeseen conditions, you'll get the update with the new solution right away.

6. Written contract & scope of work: Request a detailed contract outlining the scope of work, timelines, payment terms, and any specific requirements.

After a design consultation, a detailed estimate with a copy of our contract will be sent to your email. This estimate includes information on our process, the materials we use, a tentative start date, our contract terms, and how to move forward with committing to the project.

7. Safety protocols: Assess the contractor's commitment to safety standards and the use of proper safety equipment.

When dealing with heavy machinery, harmful concrete dust, and strong chemicals, proper care is necessary to remain unharmed. Golden’s commitment to safety is not only what protects the installers, but also what keeps customer’s property protected. Safety is maintained through following strict procedures and using correct tools and personal protective equipment for the job.

8. Insurance coverage: Confirm that the contractor has adequate liability insurance and workers' compensation coverage.

Golden Concrete Resurfacing has sufficient general liability coverage so you can rest easy knowing your property is protected. All employees are covered with worker’s compensation coverage compliant with Pennsylvania standards. These documents are sent with every estimate, but may also be shown upon request.

9. Licenses & certifications: Verify that the contractor holds the required licenses and relevant certifications.

We are registered with the PA Office of Attorney General for our Home Improvement Contractor License. Our Pennsylvania HIC number is PA181433. Additionally, we have completed extensive training with our material supplier for the exact system we install.

In Conclusion:

In wrapping up our exploration into the vital considerations when choosing a concrete coating contractor, Benjamin Franklin's wisdom reverberates: "The bitterness of poor quality remains long after the sweetness of low price is forgotten." Throughout this journey, we've dissected key factors, from experience and expertise to communication, safety, and product quality, shedding light on what truly matters. As you navigate the process of selecting a contractor, remember that the choices you make now will leave a lasting impact. In a world where shortcuts can lead to regret, prioritize transparency, reliability, and a commitment to quality. Let Franklin's words guide you toward a decision that ensures your concrete coating project stands resilient against the test of time. Choose wisely, and let the enduring quality of your investment be the lasting legacy.

Interested in how a 3 coat flake floor gets installed? Check it out below!